Store & Order Help
- Is Amazon an authorized distributor?
- What is the typical order processing time?
- A product I wish to buy is out of stock. Can I still order it?
- How can I find out the status of my order?
- I'm missing an item from my order. What do I do?
- Can I make changes to my order after I have submitted it?
- Can I cancel my order once it has been submitted?
- When am I charged for the items that I order?
- I order the same products each time. Can I be set up to receive them automatically?
- Can I view orders I've placed in the past?
- If one or more of my items are on backorder, when will I receive my order?
- What if I have a problem with my order or want to add a product to my order after it has already bee
- How do I cancel an order?
- How long will it take to process my order?
- What should I do if I received the wrong item?
Shipping & Returns
- How can I return a product that I dont like?
- What is the ForestLeaf return policy?
- When will my order ship?
- What shipping carriers do you use?
- Will you notify me when my order has been shipped?
- Can I ship to an address other than my own?
- Can I cancel my order?
- Can I return my order?
- Do you charge for shipping?
- Can you ship express delivery?
- Can my order be delivered over a weekend?
- Can I update my shipping address and/or payment method?
- What is your return policy?
- What is your return address?
- What should I do if my items arrive damaged or defective?
Additional Info
- What do I do if my canister is missing a scoop?
- Which products are Kosher certified?
- Where are your products manufactured?
- How do I find information about a product?
- When do the promotions and prices on the website change?
- Do I need to set up an account to shop on the website?
- Is it okay to take these supplements with the ones I already take?
- Can I let someone else try my supplements?
- Do I still have to eat healthy and exercise in order to gain any benefit from your supplement progra
- How long do I need to take vitamins and supplements before feeling the effects?
- My question is not answered in the FAQs, what can I do?
- Do you sell gift cards?
- My coupon is not working. What do I do?
Subscription Info
- Can I purchase both recurring and one-time items together?
- Can I cancel my order?
- What changes when I order a subscription purchase vs. a one-time purchase?
- Can I use a Promo Code on a product subscription service?
- How easy is it to edit my subscription preferences?
- How do I add new subscription products?
- Can I create more than one subscription?
- What are my subscription options?